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High-Quality, Free Support for the Life of Your Product

Unlike many competitors who often require a support retainer, we offer comprehensive support and software updates at no additional cost for the entire lifetime of your VBOX product. This commitment ensures that our customers can rely on continuous, high-quality service without worrying about hidden fees.

Support You Can Count On

Free lifetime support for all products

Access to a team of trained Support Technicians

Dedicated support line during office hours

Email response within 3 hours during office hours

Tailored support for your application

Training & event support available on request

What our customers say ...

... I am very impressed by Racelogic's approach to solving this problem. Racelogic was always available to listen to my complaints and fully assumed its responsibilities in resolving the issue. I am very grateful to Racelogic and also to you, Ryan, as you were always available to support and guide me in the steps that led to solving the problem.

P. Cordeiro, Portugal (VBOX HD Lite user)

... I just wanted to say thanks for the on-site support from Debs & Nico at Silverstone Festival. You gave me massive support, friendly help and tips, and were really great ambassadors for the Racelogic/VBox brand. I have to say that the previous email support I have received from Ryan and Kieron has been nothing but brilliant too! You should all be very proud of the great service you offer to us hopeless customers. Keep up the great work.

M. Harrison, GB

Hi Deborah,

I've been very very pleased with the service. It has been a lot faster and more efficient than I could have dreamt of. To be honest I don't think I've ever experienced anything even near, so I am quite impressed.

R. Jensen, Denmark (HD2 user regarding Video Split software)

... Ich konnte bei allen vergangen Versuchsfahrten problemlos alle Arbeiten absolvieren, da Ihr Michael Hoinkis, jedesmal ein SUPER support beisteuert, wenn von mir benötigt. Fachlich und freundlich, plus enorm schnelle Reaktionszeit. 

Auf diesem Weg möchte ich ein riesen Lob aussprechen und mich bedanken, denn so ein Support ist keine Selbstverständlichkeit.

T. Stöcker, Germany (VBOX 3i and Video VBOX Pro user)

... Just want to say the support has been great even with something I haven't purchased brand new and will definitely be coming to Racelogic for new products in the future. If all customer service was as good as this then the world would be a better place.

S. Waterfall, GB (Video VBOX Lite user)

Get in touch


US office

Phone
+1 248 994 9050
Email

Office hours (ET) 

8:00 -16:30 Mon-Fri

UK office

Phone

Email

Office hours (GMT) 

9:00 -17:30 Mon-Thu

9:00 -16:30 Fri 

French office

Phone
+33 4 1239 2222
+33 7 65 29 06 91
Email

Office hours (CET) 

9:00 -17:00 Mon-Fri

German office

Phone
+49 6441 9522-220
+49 1736 790000
Email

Office hours (CET)

8:00 -17:30 Mon-Thu

8:00 -14:30 Fri